​Thinking Outside the Cube

On Monday, May 22, 2017, Category:

“One cannot escape from one's own epoch, however revolutionary one may be.” - Georges Braque 

Connected, segmented, cross-channeled, omni-channeled, seamless, automated and optimized. Whatever the adjective, whatever the angle, all of these seem to boil down to the one meta-buzzword of our epoch: Customer Experience (CX). 

It might be tempting to dismiss it as hype. But the quest for CX is reshaping the multi-billion industry that is retail​. It is also threatening millions of jobs, as employees of insolvent giant chains sadly learn almost on a daily basis. And it is one of the focuses of our latest in-depth study, ”Retail, Disrupted – Pressure and Potential in the Digital Age​”.

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The Merchant of Westminster

On Thursday, April 13, 2017, Category:

​As the UK strides – or rather hobbles – out of the EU (see infographic at the end of this post), it is worth taking a keen look at what Britishness might stand for. Ask anyone in the world, and at the top of their ranking, somewhere between Scary Spice and hangover-proof food that I, as a Frenchman, am barred from tasting, they might place William Shakespeare.
Granted, the British national treasure never set foot in Europe. But his worldview and writings were infused with continentalism.

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French elections: Why this time it is different

On Monday, March 13, 2017, Category:

​France is a stable two-tier semi-presidential regime, traditionally resting on a two-party system. However, in our new report, titled “excuse My French (elections)”, we claim the upcoming presidential election can signal new, significant developments. 

Top French politicians - François Hollande, Nicolas Sarkozy and Manuel Valls -  have been voted out or opted not to run again. Weak economic performance, political defiance and antiestablishment rhetoric - at home and abroad - have caused a blatant lack of forward visibility. 


The stigma of a “lost decade” could be at stake. 

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15 Unexpected Reasons to read Global Sector Reports on St Valentine’s Day

On Tuesday, February 14, 2017, Category:

​Flowers that bloom for 24 hours.  Chocolate hearts sold and consumed by the kilo. Love packaged and marketed en-masse.
Let us be honest. St Valentine’s Day is magic in a neatly wrapped box. It’s an industry and a massive one for that matter. For retailers and chauffeurs and rose growers worldwide, it is a day to celebrate revenues or bemoan declining margins.
As it happens it is also the day where we serve a fresh batch of our Global Sector Reports. Think of it as a bouquet of sorts.
Yes, it’s our way of courting you.
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What is The Only Kryptonite Economic Superpowers Know?

On Friday, January 20, 2017, Category:

picture courtesy of JD Hancock, licensed under CC2,

As much as we like to share the awe and wonder the global economy has in store for economists, we have to spell out one harsh truth. 2017 will neither be MARVEL-lous, nor comic, nor super. That is what our latest report and infographic, titled “Superheroes, Sidekicks and Villains”, has to say about “the Guardians of the Economy”.
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