code-of-conduct

Compliance at Allianz Trade

In the face of volatile global markets and widespread uncertainty, we at Allianz Trade do everything we can to make all our stakeholders feel confident in tomorrow. We want you to feel that we are always close and available to meet your needs: by providing you with high quality services, by supporting our mutual clients, by helping you grow your business.

Voice your concerns: Allianz Trade´s reporting channels

At Allianz Trade, we are stronger together. We lean on our common values and principles. We treat each other with respect, we act with integrity, are transparent and tell the truth.

We give the highest priority to compliance with legal requirements and internal regulations. When violations are detected at an early stage, appropriate actions can be taken to prevent or mitigate damages to customers, employees, business partners and the company itself.

If you have information about an act of wrongdoing or violation of rules at Allianz Trade, you can report your concern via our online reporting channel:

Our whistleblowing tool is open to all: employees, contractors, suppliers, customers, brokers and all other stakeholders. Allianz Trade examines all submitted messages and ensures that they remain confidential and that all involved parties are treated equally.

Please be advised that your message can only be investigated if it contains sufficient information. Hence, we ask you to provide as many details as possible. If you do not have access to detailed information, however, this should not prevent you from voicing your concerns.

When you submit a report, we will confirm receipt of this within 7 days.

It is useful for our investigations team if you provide your name and/or an e-mail address when submitting a report. This enables us to contact you in case we have any follow-up questions. If you would prefer to remain anonymous, however, we will respect your decision and your concern will still be investigated.

Allianz Trade does not tolerate retaliation in any form against anyone who submits a report in good faith. This remains the case even in cases where an investigation does not confirm the allegations made.

Your information will be treated confidentially. We take appropriate steps to make careful use of all information received, and to safeguard the interests of all involved persons. All data provided is processed in accordance with applicable data privacy requirements.

If you would prefer not to use our reporting tool, you may send your concerns:

  • via email to compliance@allianz-trade.com
  • via post to the following address:

    Allianz Trade Benelux
    Compliance
    Avenue des arts, 56
    1000 Brussels
    Belgium

Concerns may also be reported in-person directly to the Compliance Department.