Customer service

Use this form if you are a customer.
Not a customer yet? Call us at +32(0)2 289 31 11

Dear customer,

As part of our continuing effort to improve your Trade Credit Insurance experience, Euler Hermes conducts a customer satisfaction survey and we would really appreciate hearing your views. During the month of September, you will be contacted by phone or mail by market research institute Ipsos. We would be very pleased if you could take a few minutes to give your opinion. We thank you in advance for your time and participation!

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Simple, interactive and up-to-date information about your customers
Our aim is to help businesses become successful. Our knowledge of industries, companies and countries will help you make the right decisions and avoid risks. We offer efficient solutions for all situations, even when the business climate is challenging, working to protect your business and safeguard your corporate financial health. We provide credit insurance and other services for risk management when you trade at home or overseas. We help you collect your debts with services tailored to your needs. We provide bonding to reassure business partners your contractual obligations will be met. Our proprietary data helps you select the best companies to trade with and the right terms to offer them. We examine and monitor possible credit threats to your business. Our objective is to help you avoid financial losses and fully understand the financial stability of your business partners. When you have a payment default, we manage claims to give you confidence and peace of mind, so that you can focus on developing your business.