Customer service


We believe in a proactive approach when it comes to building client relationships
and we embrace the opportunity to be a key resource in our customers’ trade management processes.  

We strive to

  • Be your preferred partner to support your company to its success
  • Bring you security in the development of your business in Belgium and abroad
  • Ensure the best service and play a key role in your customers managment processes

If you’re already a customer, contact your Account Manager.
You can also call or email us.

Our aim is to help businesses become successful. Our knowledge of industries, companies and countries will help you make the right decisions and avoid risks. We offer efficient solutions for all situations, even when the business climate is challenging, working to protect your business and safeguard your corporate financial health. We provide credit insurance and other services for risk management when you trade at home or overseas. We help you collect your debts with services tailored to your needs. We provide bonding to reassure business partners your contractual obligations will be met. Our proprietary data helps you select the best companies to trade with and the right terms to offer them. We examine and monitor possible credit threats to your business. Our objective is to help you avoid financial losses and fully understand the financial stability of your business partners. When you have a payment default, we manage claims to give you confidence and peace of mind, so that you can focus on developing your business.