A frequent alarm signal: outstanding invoices are paid later and later. Have you received a request for a deferral of payment? You can agree to that, subject to strict arrangements. But if late payment gradually becomes a regular pattern, this can result in defaulting.
‘Our accountant is on holiday’, We are having technical problems with the system’, ‘There was a mistake with the delivery’ or even suddenly ‘We are not satisfied with what you have delivered’. Excuse after excuse not to pay your invoices or to pay late should set alarm bells ringing.
Unanswered emails. Phone calls are not taken. Voicemail after voicemail. Texts with no response. If a customer does not contact you after repeated attempts, you have figured out how things stand.
Is your customer’s management linked to companies with a poor record as regards payments or bankruptcies? With smaller companies especially, the past is often a good indicator for the future. Paying extra attention can never hurt.
Are there frequent changes in management or at the head office? Has the current financial year been extended without a well-founded explanation? Did the company not file its annual financial statements on time? If yes, it’s best to stay alert.
Does your customer depend on fewer and fewer customers? A problem with one of these buyers can disrupt the balance of the entire chain. So always keep your eye on the big picture.
You first need to collect the right information about your customers. Then you need to be able to detect the signals that things are likely to go wrong. We can help you assess the financial situation of a company. We have deep and up-to-date information on over 83 million companies around the world. By using this information, you can decide with confidence on the terms on which you want to do business with them.
What factors define the creditworthiness of a company?
Protecting your company has never been so important than now. Especially in this crisis period, you are never safe from the default of payment or the insolvency of one of your customers. Very often bad payments and insolvencies lead to a snowball effect. This creates risks for the cash flow and profitability of your business. A large unpaid invoice can jeopardise the growth of your business or eventually lead you to insolvency.