How to improve your credit management?
Screen the financial health of your customer
Don´t hoard your invoices
Send invoices out on a regular basis, with partial amounts for long-running projects. Make sure that you send out the invoices right away after delivery of goods or services, so that the agreed payment period begins to run immediately.
Monitor unpaid invoices
An oversight? A dodgy financial condition? A disputed amount? Dissatisfied with the delivered services or products? Delays or non-payments can have very different causes. By paying close attention and promptly contacting the customer, you monitor the unpaid invoices.
Be clear and transparent
Make sure your invoices are readily understandable and ask for explicit approval of the general terms and conditions. Clearly define the payment and credit conditions, the latest possible payment date and the period to protest. Indicate how much the late-payment interest is if the payment is not on time.
Outsource your customer relations management
As a company, you aim for growth and your focus must be on your core business. Client portfolio management absorbs too much of your time and energy? Outsource it to an expert.
Take a trade credit insurance
A trade credit insurance screens the financial soundness and payment habits of your customers and covers the risk of defaults of payment.
How solvent are your customers?
Which solution to choose for your credit management?
Self-insurance consists in building your own financial reserves to cover your losses in the event of a customer default. This is the simplest solution but this is also the most risky. In the event of non-payment, your losses can be significant.
A supplier of invoice financing purchases your invoices at an amount that is less than the nominal value (typically 70% to 85% of the invoice amount) and tries to collect them themselves. This gives you direct access to your money, but this is very expensive and you lose an important part of the relationship with the customer.
3. Letter of credit
If you receive a letter of credit from your customer, it means that the bank guarantees the payment. This kind of system is widely used in international trade. This provides you the certainty that you will be paid. Nevertheless, such a system is expensive and must be renewed for each transaction.
4. Trade credit insurance
A trade credit insurance offers protection against payment defaults. If your customer fails to pay you, your insurer indemnifies you for the insured amount. It also helps your business to grow with confidence. Your company’s financing options increase and you can offer more flexible payment terms than your competitors.
Do you want to know more about credit management solutions?
Towards a better credit management with a trade credit insurance
Protecting your company has never been so important than now. Especially in this crisis period, you are never safe from the default of payment or the insolvency of one of your customers. Very often bad payments and insolvencies lead to a snowball effect. This creates risks for the cash flow and profitability of your business. A large unpaid invoice can jeopardise the growth of your business or eventually lead you to insolvency.