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Customer Resource Center

 

Customer Resource Center

We're so glad you're here. Thank you for your partnership.
Financial Connect Buyer's Resources Provide Feedback Customer Satisfaction Survey

Getting the most from your Euler Hermes Partnership

Commerical Debt Collection Solutions

Learn About Our Commercial Debt Collection Solutions

Euler Hermes fully maximizes the recovery of your outstanding debts through a wide range of commercial debt collection services. We provide a full suite of recovery solution-based programs to maximize the return on your outstanding accounts receivable worldwide.
CAP Product

CAP Insurance

Euler Hermes CAP product suite (CAP, CAP+ and Power CAP) allows your company to purchase additional coverage even when the credit limits involved have been fully or partially declined. The CAP suite of products allows you to make strategic trading decisions without sacrificing sound financial management.
SmartLink

SmartView

It’s a web-based risk monitoring service that gives you immediate visibility over trade receivables and a better grip on risk and opportunity management.
Manage Your Policy on EOLIS
Learn More About How to Use EOLIS
View the EOLIS Video Tutorial
EOLIS User Guide
EOLIS eBinder
Click here for buyer's resources
Update your customer's financials with EH Financial Connect
Introduce your customers to the mutual benefit of being credit insured (PDF)
Easily determine your important policy-related dates, such as claim notification deadlines and estimated claim settlement dates with our Key Date Calculator.
File a Claim in EOLIS: A Step-by-Step Guide
Claims Collections Guide

 

  1. Login to EOLIS
  2. Navigate to the claim filing function
  3. Select the appropriate option in the "Report a Claim" section
FSR Instruction Guide
Euler Hermes North America Insurance – Form W-9
Euler Hermes Services North America – Form W-9

Additional Resources

Call Euler Hermes USA
Phone
If you need assistance, we encourage you to reach out to you service team member. Or feel free to call the number below.
877-509-3224
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FAQs
Review Frequently Asked Questions
Check out some common questions we recieve. Still have questions? Feel free to contact us.
FAQs