What is debt collection?
Almost 80% of exporters experience overdue payments. The longer one waits, the greater the danger is of never collecting the debt.
At Euler Hermes we help you collecting your debts through a wide range of global solutions for commercial debt collection.
We will work in any market, in any time zone, conduct negotiations in various languages, and deal with the intricacies of any local legal system.
Upon receipt of your instructions to recover the debt, the details will be entered onto our extensive database.
A dedicated collector will be assigned to manage your file and you will be kept informed of how the collection process is progressing.
We will make every effort to collect the overdue account pre-legally, but should the debt remain unpaid after amicable efforts are exhausted, it may be necessary to proceed with legal action, if possible and with your agreement.
If legal action does become necessary, we can offer competitive legal fees and export litigation, from a pre-legal review through to enforcement.
Our debt recovery solutions
With Euler Hermes credit insurance policy, we can offer you our debt collection solutions any time you don’t get paid for the products and services you deliver, wherever your customer may be.
Legal Debt Collection
Here at Euler Hermes a court order is a last resort, not the first step. If our pre-legal action is unsuccessful, we can carry out legal action on your behalf.
Should legal action become necessary, we can provide lawyers who specialise in the trading laws of the individual country involved. They will discuss the case with you in detail – in particular the likely cost and time implications of any legal action that you may wish to consider.
Insured Debt Collection
The combination of credit insurance and debt collection helps to speed and simplify all the processes involved. Using this type of combined service solution Euler Hermes takes care of all the administrative duties connected with collecting companies' debts.
We have over 500 commercial debt collections professionals worldwide. They have what it takes to recover your money, without risking your all-important trading relationships.
Unlike many agencies, we never undertake consumer collections. We only collect late payments from businesses. This is where we focus our expertise, and where we have unrivaled experience.
Our financial strength gives you security for a long term partnership. We’re a company of Allianz, and have a Standard & Poor’s financial rating of AA.