Warning: You are using an outdated Browser, Please switch to a more modern browser such as Chrome, Firefox or Microsoft Edge.

Open with Edge
CONTACT US
Search
CONTACT US

Updates and Support on COVID-19

Get our latest news and insights on the Covid-19 crisis.

A message from our CEO and Chairman of the Board of Management

Read the message of Wilfried Verstraete, our Global CEO, who explains how we remain by your side during the Covid-19 pandemic.

A message from our CEO

Read the message of James Daly, our CEO, who explains how we remain committed to help your business during the Covid-19 pandemic.

Insights to support your business during this time

Hear from our local team

Wilfried Verstraete

First by your side for the road ahead

The immediate future remains uncertain for all of us as the Covid-19 health crisis continues, and we are committed to strengthening our support to you.  I would like to share what you can expect in the coming months. 
Mike Wilson

Claims & Collections

Claims volume is up, courts are reducing capacity and collections activities are being impacted.
Steve Georgetti

Risk

Our Risk analysts pivot their focus to prioritize the highest risk sectors. 
Drew Tapino

Customer Service

Learn more about our dedicated COVID-19 support team along with a quick reminder about our electronic payment service.
Josh Greaver

Commercial Underwriting

Find out details on policy parameter extensions and tips to help mitigate potential loss in an ever-changing environment.
Dan North

Economic Updates

Dan provides his insights and commentary on the economic outlook and its various implications.

Coverage Updates

Our priority is to provide you with up-to-date information on the companies you trade with and the industries in which you operate.

COVID-19 State Information

Due to the unprecedented and extraordinary impact of the COVID-19 emergency, state agencies and regulators have issued multiple orders/bulletins impacting insurance activities.  As required by the following states, please note the changes impacting property and casualty insurance carriers and policies. 

Please click here if you are a resident of Colorado, New Jersey, New York, or Oklahoma

Today, nearly 100% of Euler Hermes’ staff is working remotely but remain fully operational and are in the unique position to continue supporting those in need of trade credit insurance as we’re one of the only carriers Moody’s continues to rate as Stable.
 

“Euler Hermes ' Aa3 IFS rating reflects its very strong and leading position in the credit insurance market globally, historically strong economic capitalisation, underpinned by Euler Hermes ' dynamic management of insured exposure and effective underwriting risk monitoring tools, and strong underwriting profitability through the-cycle….”

We understand companies are facing unprecedented challenges due to the COVID-19 pandemic. Having the right trade risk data and a partner supporting your customer credit decisions has never been more important. That’s why Euler Hermes is continuing to offer trade credit insurance, surety, commercial debt collection and our other services to new clients while maintaining our commitment to help protect our current customers.

If you have any questions, please feel free to contact us.

useful description of image if informative and not decoration only.

Webinar

Understanding Trade Risks and Uncertainty in 2020
Dan North and James Daly talk about the latest economic data and the trade challenges business leaders are facing in their latest webinar.
Watch the Webinar

EH Trade Talk

How COVID-19 is Transforming Business
What is driving business transformation? Get Aaron Lindstrom's perspective in this interview.
Watch the Interview
North American Chief Economist, Dan North, provides his insights and commentary on the economic outlook and its various implications—including the unprecedented COVID-19 crisis. We encourage you to access our proprietary economic analysis to help you make informed business decisions.

DAN NORTH'S LATEST BLOGS

Covid-19: Quarantined Economics

Watch the presentation by Alexis Garatti, Head of Economic Research at Euler Hermes, who talks about the impact of Covid-19 on the global economy.

Download the presentation

Covid-19: Quarantined Economics 1 MB

6 Key Figures about the Impact of Covid-19 on the Global Economy

evolutiom-image
+0.5%
Global GDP growth forecast for 2020, the slowest pace since 2009
-4.5%
Forecast for decline in global trade of goods and services in volume in 2020
USD1064bn
Global export losses from one quarter of lockdowns around the world

65 million

Jobs requiring social assistance in the EU from Covid-19 related lockdowns

13,000

SMEs and midcaps at risk of bankruptcy in the Eurozone, with an average turnover of EUR40mn at risk

+14%

Forecast for rise in global insolvencies in 2020, (+7% increase in the US, a +15% rise in China and a +16% surge in Europe)

Key Contacts

Customers 

Please contact our COVID 19 Support team with any questions related to business impacts or your policy at 1-800-767-1627 or  Covid19support@eulerhermes.com

Not a customer?

Click below to contact our local team. We’ll be delighted to answer any questions  you may have.
 

Get economic & trade content in your inbox

We're always producing new content to help businesses understand economic trends and navigate trade uncertainty.
Sign up for our newsletters to make sure you don't miss anything.