Innovation

Discover how we’re combining intelligence and technology to reinvent trade finance

Apr 01, 2021

Key learnings from Covid crisis fuel innovation and growth

While 2020 was difficult, it also presented numerous opportunities to help us thrive in 2021. These are four of our key learnings from a challenging year.
Read More

Feb 11, 2021

Tackling bust-out fraud why people need data and vice versa!

Data scientists and engineers strongly believe in the power of data and AI to improve the world we live in. True. But with one important caveat: data is useless without people.
Read More

Jan 21, 2021

Helping beat buyer fraud with AI

Has your business ever been the victim of fraud where fake companies that purchase goods on credit, sell them on before disappearing? Our EHnfluencer Julien Vong explains how we help our clients spot buyer fraud before it happens by leveraging data.
Read More

Jun 11, 2020

MyEH: how we use digital transformation to support businesses

Read the interview of our IT Manager Julien Frérot who explains how we used technology to build MyEH and help our customers to manage their policies.
Read More

May 28, 2020

Reinforcing our level of service towards customers

In this interview, our new Group Head of Customer Service tells us about the projects she’s working on, including our customer platform MyEH. Read more.
Read More

Jan 27, 2020

How we’re transforming customer experience

How were customers’ needs taken into account when creating our new customer platform MyEH? Read the article to find out how customer experience is our top priority.
Read More

Jan 27, 2020

MyEH: 65,000 users by the end of 2020

How was our customer platform MyEH designed? Read the interview of our Senior Program Manager Yann Le Goff to learn how we took into account customers’ expectations.
Read More

Jan 27, 2020

MyEH: delivering the best possible customer experience

How were customers’ needs taken into account when creating our new customer platform MyEH? Read the article to find out how customer experience is our top priority.
Read More

Jan 27, 2020

How we’re digitalising the way we interact with customers

Michael Eitelwein, Group Chief Operating Officer and Member of the Board of Management, explains how digitalisation and customer experience are essential.
Read More

12 releases in total