We have to admit that in the past, most of the solutions we offered were too complicated for business owners to handle without the support of credit risk experts, and that some still are. Today, we believe that our customers shouldn’t just benefit from an insurance solution, but should also have a frictionless customer experience , better understand the information provided, and thus renew their trust in our services in the future.
This is even truer for SMEs. They need no-brainer credit insurance solutions to focus on what’s most important to them: getting new contracts and growing their business. We are now 100% focused on how we can make our solutions intuitive and easy-to-use for our customers. Simplification and customer-centricity are driving us.
MyEH is fully adopting these principles and has been completely designed from a customer perspective. We’ve worked with our customers and involved them at every step. Today, the results are tremendous: MyEH is fully intuitive and our customers have adopted the new platform right from the start. That’s the kind of value we want to provide. It’s designed to be continuously improved and adapted.