Trade credit insurance for medium and large companies

Use trade credit insurance to protect cash flow and receivables   
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More than 4 out of 5 day-to-day business-to-business transactions are based on credit terms.  If customers fail to pay your financial assets will be under pressure.  You already have credit control but you need something more.  For complete confidence, access our unique predictive information and credit insurance service range.

How it works


  • Customer health check: We analyse the credit worthiness and financial stability of your customers.
  • Credit limit calculated: Each customer has a limit which is the maximum amount we will indemnify if that customer fails to pay.
  • Business as usual: You trade with your existing customers as you wish, with the risk covered up to the limit.
  • Trading limit updates: We keep you informed of adjustments to limits as they may be raised or reduced when conditions change.
  • Business building: You check the credit worthiness of potential new customers. We confirm agreement or explain if your request is declined.
  • Making a claim: If a customer fails to pay, then you give us full information.  We investigate and indemnify you for the insured amount if policy terms have been met.
Gain access to comprehensive and up to date information on the changing risk within your customer portfolio.  Track and manage customer orders and payments more confidently.
Trade receivables are protected and your cash flow and profit line will be more secure.  The strength of the business will be clear to banks, auditors and investors.
Identify opportunities for growth and expansion.  Release resources to develop sales with new customers and in new markets.
+971 4 211 6000
As the director or manager of a medium-sized company you are faced with the challenge of setting credit terms for both existing and new customers and managing the risk of non-payment. This task can be complex and time consuming. You want to reduce the time taken and you can see the benefit of decision-making tools that mitigate the risk of non-payment when you are targeting growth. Serenity brings you the support of Euler Hermes, one of the major players in credit insurance, bonding and fraud cover. We offer a range of services designed to meet the needs of small and medium-sized companies.  We work closely with multinationals and have a strong presence around the world. Working with us gives you access to real time information on your customers and prospects. With our support, you can focus on building your business with confidence