3 ways your customer could run your business into the ground

Even if you have an excellent working relationship with a customer who pays promptly, they could go bust or make a bad decision that directly affects your business. Despite his best intentions, if a customer doesn’t have the funds to pay you, you don’t get paid, and that could leave you at serious financial risk.
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What scenarios do you need to be wary of and how can you protect yourself against such an eventuality?

1. Bankruptcy

If a customer declares themselves bankrupt, they will be under certain restrictions for the duration or unless they cancel their bankruptcy. This could leave them incapable of paying you for a while, exposing your business to financial risk.

2. Insolvency

Whether your customer doesn’t have enough liquid assets to pay their debt to you (cash flow insolvency) or simply doesn’t have enough assets to pay what they owe full stop, an insolvent customer is a risk to your business and your cash flow.

3. Non-payment

If a customer simply fails to pay you on time, you need to know as soon as possible so you can make up for the financial shortcoming. They could have any number of reasons for not settling their debt, whether it is because the invoice was forgotten amongst a barrage of other to-dos or because they are also waiting on a payment. But while you’re spending time trying to figure out what’s going on, you’ll be delaying payments yourself or holding off growth ambitions.

Even if an inability to pay is just a temporary, the domino effect of late payments can have a serious impact on your business. Don’t expose yourself to being knocked over as soon as your customer falls. Protect yourself with a trade credit insurance.

Trade credit insurance protects you against the risks of non-payment and bankruptcy of your clients. You benefit from the guarantee of payment of the products and services you delivered, even in case of bankruptcy. In case of non-payment Euler Hermes will indemnify you after 60 days.

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Sep 07, 2020 | Non-payment

What CFOs are learning from the crisis

In the spring of 2020, Euler Hermes conducted a large-scale survey amongst over 1,000 CFOs. How are they experiencing the impact of COVID-19? The result is a nuanced picture. More in this article.

Aug 31, 2020 | Non-payment

Bankruptcy risk: prevention and cure

The predicted increase in the number of bankruptcies has been further aggravated by COVID-19. How can you protect your company against this increased risk? Prevention and cure is the message.

Aug 25, 2020 | Covid-19, Non-payment

World after Covid

In May 2020, Matt Williams arrived at Euler Hermes BeLux as the new Risk Director. Three months later, we put to him 5 questions about the world during and (probably) after Covid.

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