Customer Resource Center

Customer Resource Center

We're so glad you're here. Thank you for your partnership.

We're always producing new content to help businesses understand economic trends and navigate trade uncertainty.
Select the newsletter you want to subscribe to and stay up-to-date on the latest news.

Want to sign-up for our customer newsletter? Click on the link below, check the box "I am a Euler Hermes customer" and select Customer Newsletter.

Euler Hermes provides debt collection services to help you maximize the return on your outstanding accounts receivable worldwide.
Our CAP product suite allows your company to purchase additional coverage even when the credit limits involved have been fully or partially declined.
Automate your trade credit insurance by accessing our technology directly. Click the link below and learn what SmartLink can do for you.
Easily determine your important policy-related dates, such as claim notification deadlines and estimated claim settlement dates with our Key Date Calculator.


  1. Login to EOLIS
  2. Navigate to the claim filing function
  3. Select the appropriate option in the "Report a Claim" section

Additional Resources

Call Euler Hermes USA
If you need assistance, we encourage you to reach out to you service team member. Or feel free to call the number below.
Help us improve!
Have feedback about your service? Taking the time to share your thoughts helps us to continuously improve.
Help Us Improve
Check out some common questions we recieve. Still have questions? Feel free to contact us.

Go Behind the Scenes

Dive into the customer journey by watching this video series and experience how we create each stage in order to build strong and lasting relationships with our customers.

Each video will explain how the department works and what you can expect when you, the customer, reach that point in your journey.

Watch our Customer Journey Video Series